At Hoky99, your privacy is not just a legal obligation — it is a core value we uphold. Find out exactly how we collect, use, protect, and manage your personal data as a member of our platform.
Hoky99 is committed to protecting the privacy of every member and visitor on our platform. This Privacy Policy explains in detail how we collect, store, process, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and internationally recognised data protection standards.
By using the Hoky99 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team for further assistance regarding any data you have provided.
Our Commitment: Hoky99 has never and will never sell member personal data to advertisers or third parties unrelated to the operation of our platform.
This Privacy Policy applies to all services provided by Hoky99 through the website hoky99.onl, the Hoky99 mobile app, and any other platforms or channels operated under the Hoky99 brand. This document outlines our data protection practices and your rights as a data subject under Malaysian law.
Hoky99 acts as the data controller in the context of processing the personal information described in this policy. We are fully responsible for ensuring that all data processing is carried out lawfully, fairly, and transparently in line with recognised data protection principles.
Hoky99 only collects data that is strictly necessary to provide a safe, responsible platform service that meets regulatory requirements. Below are the categories of data we collect along with the purpose of collection:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Mandatory – KYC verification |
| Contact Information | Email address, phone number | Mandatory – Account communications |
| Financial Data | Bank account number, digital wallet information | Mandatory – Payment processing |
| Usage Data | Game records, deposit and withdrawal history | Mandatory – Service operations |
| Technical Data | IP address, device type, web browser | Automatic – System security |
| Geolocation Data | State or general region of residence | Automatic – Regional compliance |
We do not collect sensitive data such as health information, religious beliefs, or political affiliations unless specifically required and you have provided clear consent in advance.
Personal data you provide to Hoky99 is used solely for legitimate purposes related to the delivery of our platform services. We do not use your data for purposes not stated in this policy without obtaining your consent first.
You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing consent does not affect your eligibility to use the core services of Hoky99.
Hoky99 invests seriously in security infrastructure to ensure your personal data is always protected. All information you share with us is stored in a tightly controlled server environment with multiple layers of protection operating around the clock.
Your financial data is processed through payment gateways certified to PCI-DSS standards. Your bank card number or financial account details are not stored directly in our systems — instead, we use tokenization to replace sensitive data with unique tokens that cannot be exploited.
While we take comprehensive security measures, no online system can be guaranteed 100% secure. You are also responsible for keeping your password and account login credentials safe.
Hoky99 does not sell, rent, or disclose member personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may need to share certain data with trusted service providers who help us deliver quality services to you.
All third-party service providers we engage are bound by strict data protection agreements and are only permitted to use your data for the specific purposes agreed upon.
Hoky99 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and maintain the security of your login session. Cookies are small text files stored on your device when you visit our website.
You can manage or block cookies through your web browser settings. Please note that blocking essential cookies may affect your ability to fully use the features of the Hoky99 platform.
As a hoky99 member and data subject under the Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you. We fully respect these rights and will process any request within 21 business days.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. Please include your account number and request details to speed up the process.
The hoky99 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from children or minors. All account registration processes require strict age verification, including identity document checks during the KYC process.
Should we discover that we have inadvertently received personal data from individuals under the age of 18, we will take immediate action to delete all such data and close the relevant account. Parents or guardians who believe their child may have registered on our platform are encouraged to contact us immediately.
If you suspect a minor is using the Hoky99 platform, please contact our support team immediately at [email protected]. We take every report seriously and will investigate within 24 hours.
Hoky99 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Whenever an amendment is made, the "Updated" date at the top of this page will be revised.
For significant amendments that affect how we process your personal data, we will send a notification to the email address registered to your account at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
If you have any questions, concerns, or complaints regarding how Hoky99 handles your personal data, please do not hesitate to contact us. Our privacy team is ready to assist you with all data protection-related issues.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have failed to address your concerns satisfactorily.
Privacy protection is more than words on paper. Here is how hoky99 concretely ensures your data remains secure and under your control.
All data transmitted across the hoky99 platform is protected by 256-bit SSL/TLS encryption — the same standard used by leading financial institutions and government agencies worldwide. Static data in our databases is also encrypted with AES-256 for layered protection.
Hoky99's identity verification process is designed to protect you and the platform from fraud. Documents you submit are processed by certified KYC providers, stored securely, and used solely for legitimate identity verification purposes.
Hoky99 has never and will never sell your personal information to advertisers, data brokers, or any external party for commercial purposes. Your data is used solely to deliver the services you registered for — nothing more.
All of hoky99's data management practices are designed to fully comply with the Malaysia Personal Data Protection Act 2010. This means your rights as a data subject are recognised and protected under the local laws applicable to you as a Malaysian user.
Hoky99's infrastructure is monitored around the clock by our cybersecurity team. Any anomalies or suspicious access attempts will be detected and addressed promptly. You will also be notified if any unusual activity is detected on your account.
Through your account settings, you can manage your communication preferences, update your personal information, request a copy of your data, or initiate the account closure process. hoky99 puts data control in your hands — not anyone else's.
With a clear privacy policy and high-standard data protection, you can enjoy all Hoky99 games without worrying about the security of your personal information.